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What's included in this free training?
In this one-hour course, students take part in real-life scenarios and decide
how best to act in potential work situations:
Students will watch engaging videos
that demonstrate important concepts like active listening, non-verbal communication, and empathy and trust.
They will feel more confident handling tough situations with customers.
They will earn the rules of phone etiquette at work...
Communication & Customer ServicE Training Course
...and how to write polished, professional emails.
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