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Communication & Customer Service Training Course
What's included in this free training?
Students take part in real-life scenarios and decide
how best to act in potential work situations:
Students will watch engaging videos
that demonstrate important concepts like active listening, non-verbal communication, and empathy and trust.
They will feel more confident handling tough situations with customers.
They will learn the rules of phone etiquette at work...
...and how to write polished, professional emails.
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